Report A Problem
READ THIS BEFORE USING THIS FORM, ADDITIONAL CHARGES MAY APPLY
- This form is intended for use by DDLab customers only. All orders take 24-72 hours to process, unless otherwise noted.
- Orders submitted to correct an error made by DDlab (remakes) are reprinted and re-shipped at NO CHARGE. All lab error orders are researched. New orders or orders determined to be caused by customer error are billed appropriately and incur a new order fee of $3.95.
- All orders ship via US First Class Mail (1-8 days in transit) depending on size and weight. Postage is billed at a flat $3.95 per envelope or $7.45 per box.
- Please submit only ONE form per order and be sure to attach any necessary information/files. If the formsubmitted is missing data, you will be asked to submit a new, complete ticket. This ensures prompt and accurate service.